Serving Greater Chicago and Northeast
Illinois.
Authorized Avaya Inc Dealer.
A Sampling of Business Telephone Systems
Although we install and maintain a wide variety of telecommunications hardware and software, our two most popular installs are based on solutions from Avaya Inc.
Avaya's
PARTNER® Advanced Communications System (ACS)
is ideal for small offices and home offices.Magix and MERLIN LEGEND systems®
are designed for larger businesses.Both systems are outlined below; links to additional information are at the bottom of the chart.
| Category | PARTNER ACS® | Magix and MERLIN LEGEND® |
| Station Range | 2 - 40 | 8 - 200 |
| User Needs |
|
|
| Networking Capability | No | Uniform Dial Plan (UDP) networking; name & number via display; tandem switching |
| High-speed Internet access/video | Limited access with Ascend Pipeline 75 ACS | Yes |
| CTI | TAPI compliant with PassageWay® Direct Connect | TAPA and TSAPI compliant |
| Call Center Capability | Limited, via optional software | Yes, Basic or Enhanced options |
| Voice Messaging | Optional | Optional |
| Multimedia based messaging | No | Yes, with ISDN, PRI, Trunkside BRI |
| Mobility - Wireless Applications | TransTalk; Single Zone (up to 18 users) | TransTalk; Single Zone (up to 24 users) |
| Online Publications in Adobe pdf format - you'll need the free Acrobat Reader |
PARTNER ACS Brochure
(310k pdf file) PARTNER Phone Data Sheet (650k pdf) PARTNER Mail Data Sheet (123k pdf) |
MERLIN LEGEND System Data
Sheet (104k pdf file) MERLIN LEGEND Basic Service Center Brochure (187k pdf) MERLIN Magix Integrated System (37k pdf) MERLIN LEGEND Networking Brochure (131k pdf) |
Here’s more about...
|
Tel
Assist Communication Systems, Inc.
14423 West Edison Drive
New Lenox, IL 60451
800-878-5200
815-485-3636
fax: 815-485-4760
email: info@tel-assist.com